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The Source for industry news since 1998

Cruise Industry News Highlights

Features

International Airfare Surged as Domestic Airfare Leveled Off in 2007
Hotel Supply Constraints Drove High Costs As Competition for Business Travelers Propelled Product Improvements ...more

Outstanding Customer Service Simply Isn't Good Enough - By Nektaria Hamister, Matt O'Bryan, and Kent Sexton
We have a shocking confession: Matt, Kent, and I have absolutely no intention of providing excellent customer and co-worker service. We provide care. What's the difference? ...more

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