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While More Travelers are Booking Reservations Online, Market Share Among Inde...
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| Hotwire.com Ranks Highest in Customer Satisfaction with Independent Travel Web Sites for a Third Consecutive Year |
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2008-11-25 |
Internet |
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Despite the Softening Market, Hotel Guest Satisfactionin Europe with Economy ...
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| Satisfaction with Upscale Properties Remains Stable |
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2008-10-20 |
Trends |
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Declining Customer Satisfaction Throughout the Travel Industry Extends to Ind...
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| Hotwire.com Ranks Highest in Customer Satisfaction Among Independent Travel Web Sites for a Second Consecutive Year |
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2007-11-27 |
Internet |
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In a Year Filled With Frustrations for Travelers, Customer Satisfaction With ...
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| Enterprise Ranks Highest in Satisfying Rental Car Customers for a Fourth Consecutive Year |
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2007-11-13 |
Trends 1 Comment |
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Despite a Worldwide Focus on Environmental Awareness, Nearly One-Half of Euro...
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| Radisson SAS Hotels & Resorts, De Vere Hotels, Clarion and Park Inn Each Rank Highest in Guest Satisfaction Across Four Hotel Segments |
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2007-10-23 |
Trends |
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JetBlue and Continental Continue to Rank Highest in Airline Customer Satisfac...
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| Generation X and Y Passengers Report that High-Tech Amenities are "Must-Haves" While Flying |
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2007-06-19 |
Airlines |
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Hotwire.com Ranks Highest in Customer Satisfaction Among Independent Travel W...
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| Independent Sites Struggle to Gain Market Share, Even as Online Bookings Reach Unprecedented Levels |
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2006-11-29 |
Internet |
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2006 European Hotel Guest Satisfaction Index
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| As the No Smoking Trend Continues to Impact Hotel Markets Around the World, European Hotel Guests Overwhelmingly Prefer a Smoke-Free Envi... |
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2006-10-14 |
Trends |
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Vast Majority of Travelers Prefer a Smoke-Free Hotel Environment
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| J.D. Power and Associates Reports: 'No Smoking' at Hotels Could be the Latest Marketing Strategy, as a Vast Majority of Travelers Prefer ... |
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2006-07-25 |
Trends |
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As Hotel Brand Web Sites Gain Popularity, Independent Sites Face Uphill Battl...
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| Orbitz.com Ranks Highest in Satisfying Hotel Guests Who Book Their Reservation with an Independent Travel Web Site |
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2005-10-25 |
Internet |
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European Hotel Guests Are Particularly Sensitive To Costs And Fees
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| Hotel chains De Vere Hotels, Hyatt Hotels & Resorts, Dorint Hotels & Resorts and Express by Holiday Inn rank highest in satisfyin... |
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2005-09-15 |
Trends |
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Hotel Guest Satisfaction is Up, Despite Rising Room Rates and Increased Occup...
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| Hilton Brands Receive Top Rankings in Three Out of Six Segments |
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2005-07-26 |
Trends |
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Four Seasons tops hotel survey, Wingate a surprise
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| J.D. Power and Associates Reports: Satisfaction Highest among Guests Who Book Directly on a Hotels Web Site - Enhanced Beds Make Strong ... |
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2004-07-27 |
Trends |
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