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100-Year Commitment to Impeccable Service Keeps the Legend Alive at The Grove...
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| Concierge Assistant system enables historic property to meet 21st century guest expectations, contributes to a 97% guest satisfaction rate |
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2008-10-21 |
Technology |
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The Concierge Assistant(R) Announces New Guest Service Technology, Hosts User...
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| Gold Key Solutions, developers of The Concierge Assistant(R) software system, announced it unveiled a new suite of hotel system software ... |
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2008-01-15 |
Technology |
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Luxury and Service Make Life Different at The Residences at Two Liberty Place
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| Staff utilizes The Concierge Assistant software to deliver a superlative service in luxury environment |
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2008-01-10 |
Technology |
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Northern Nevada's Largest Casino Hotel Places its Bets on Guest Service
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| Reno's 1720-room Silver Legacy Resort Casino goes paperless at Concierge desk |
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2008-01-07 |
Technology |
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The Peabody Orlando, Four-Star, Four Diamond Service 'Gold Key to Success
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| Anticipating guest needs is the hallmark of Peabody's impressive service reputation |
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2007-12-20 |
Technology |
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Need Goat's Milk for Your Bath? Or a Broadway Star to Sing Happy Birthday? C...
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| Top hotels trade tales of their most unique guest requests |
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2006-12-12 |
Technology |
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By Land or By Sea, The Boston Harbor Hotel is the Place To Be
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| It's all about the service at Boston's most luxurious hotel |
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2006-10-31 |
Technology |
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Good Service is Not Enough: Global Travel Reshapes Guest Service in the 21st ...
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| Well-traveled guests transform concierge duties, expect more personalized services faster - By Michael Squires |
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2006-06-12 |
Technology |
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Charleston Place Offers Top-Floor Luxury for Business and Pleasure
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| The Club at Charleston Place delivers service and cachet for elite visitors |
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2006-05-10 |
Technology |
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Miami's National Hotel Stays Hot, Delights Celebrity Guests
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| The Concierge Desk is 'The Game' at Trendy Miami Property; Guest Profiles Stay Secure |
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2006-01-04 |
Technology |
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The Concierge Assistant Used by Ireland's Les Clefs d'Or
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| Prestigious Global Association Gives the Nod to Automating Guest Services, Keeping Guest Profiles Secure |
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2005-12-16 |
Technology |
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Napa Valley's Carneros Inn Runs Rustic Elegance Securely and Efficiently with...
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| If you are coming to the wine-country and you want to stay in the Napa Valley, surrounded by vineyards and in the midst of an apple orcha... |
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2005-11-17 |
Other |
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Sanctuary at Kiawah Island Installs The Concierge Assistant Software
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| Security key concern for ultra-luxury spa resort that tracks guest preferences for elite guests, celebrities and former presidents |
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2005-08-09 |
Technology |
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Industry First: The Concierge Assistant System Gains Real-Time Website Inter...
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| Guests Use Property's Website, Enter Requests Directly into Concierge System Without Email |
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2005-06-15 |
Technology |
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Luxury Marco Beach Ocean Resort Aims at 5th Diamond, Leverages The Concierge ...
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| Guest service streamlined by tapping guest histories to anticipate individual tastes, delight visitors |
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2005-06-13 |
Technology |
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Gold Key Solutions Joins with World's Most Prestigious Concierge Association ...
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| Gold Key Announces Installation of The Concierge Assistant Software at the 40th Les Clefs d'Or Staffed Hotel |
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2005-05-04 |
Awards |
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