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Declining Employee Loyalty: A Casualty of the New Workplace
If loyalty is defined as being faithful to a cause, ideal, custom, institution or product, then there seems to be a certain amount of infidelity in the workplace these days.
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From Fringe to Mainstream: Companies Integrate CSR Initiatives into Everyday Business
In 1970, the economist and Nobel laureate Milton Friedman published an article in The New York Times Magazine titled, 'The Social Responsibility of Business Is to Increase Its Profits.' In the article, he referred to corporate social responsibility (CSR) programs as 'hypocritical window-dressing,' and said that businesspeople inclined toward such programs 'reveal a suicidal impulse.' Even four decades ago, at a time of growing public concern for the environment, his views represented the general skepticism and contempt with which many in Corporate America viewed CSR.
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Why Good People Can't Get Jobs: Chasing After the 'Purple Squirrel'
Wharton management professor Peter Cappelli's most recent book -- Why Good People Can't Get Jobs: The Skills Gap and What Companies Can Do About It -- has inspired a reaction from just about every group with a stake in today's workforce: employers, employees, recruiters, academics and media commentators. Cappelli debunks the oft-repeated argument from employers that applicants don't have the skills needed for today's jobs. Instead, he puts much of the blame on companies themselves -- including their lack of information about hiring and training costs -- and on computerized applicant tracking systems that can make it harder, not easier, to find qualified job candidates.
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Transmedia Storytelling, Fan Culture and the Future of Marketing
The current multi-channel, multi-screen, 'always on' world is giving rise to a new form of storytelling, dubbed 'transmedia,' that unfolds a narrative across multiple media channels, including television, movies, comic books, video games and Twitter feeds. Look at how the worlds of Stars Wars and Indiana Jones have expanded beyond the original movies, says Andrea Phillips, who got hooked on transmedia in 2001 when she encountered a mysterious website railing against sentient robots. Phillips, now a full-time transmedia author, talked about the phenomenon, its allure and what it means for the future of marketing during a recent interview with Knowledge@Wharton.
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Human Resource Wherefore Art Thou? (What Every CEO Needs to Know) - By John Hendrie
Human Resources was once thought to be a discipline of the future in the early 1990s, when everything was so rosy and plentiful. Then, we had the high tech implosion, terrorism attacks, two wars, a global economic melt-down and very slow rebuild. Companies changed contraction, downsizing, relo, outsourcing, acquisition at quite a pace.
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MICROS Ships 1,000,000 MICROS Point-of-Sale Terminals
MICROS Systems, Inc. (NASDAQ: MCRS), a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announced that it shipped its one millionth MICROS Point-of-Sale terminal on December 31, 2012.
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DMOs Must Be Scratching Their Heads - By John Hendrie
Well over a month ago I wrote an article about a new definition for the word 'Destination' a most worthy word in our world of Hospitality and Tourism.
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European Tourism in 2012 - Trends & Prospects (Q2/2012)
Air travel continues to show some encouraging signs, with European airline passenger growth around 6% through mid-June while load factors have strengthened.
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Many hoteliers and revenue managers dont know that revenue management in hotels actually developed from the successes of airlines yield management practices. I know what youre thinking: 'my hotel doesnt fly, so I cant use the same processes that an airline does. It just doesnt make good business sense.'
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Twenty-six percent of hiring managers plan to add full-time, permanent employees in the New Year, up three percentage points over 2012. The study also points to heightened competition for high skill labor and improved compensation trends.
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