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Unprecedented Changes in Consumer Behavior Lie Ahead, Says Deloitte Report
The convergence of economic, demographic, and technological forces will bring about unprecedented changes in consumer behavior, according to a new report from Deloitte Touche Tohmatsu Limited (DTTL), Consumer 2020: Reading the signs.
Should Performance Reviews Be Fired?
David Insler, a senior vice president at New York-based Sibson Consulting, estimates that only about 35% to 40% of companies do performance reviews well.
Hotel Industry Trends in 2009 - By Daniel Edward Craig
Deep discounting and do-it-yourself are in, green programs and healthful food are out
Attitude Really Matters - Especially in a Turbulent Economy - By Dr. Rick Johnson
Ask yourself this question, 'Does attitude really matter?' I'll answer it for you. The answer is unequivocally --- YES! Attitude has an impact on everything you do. This includes both your business life and your personal life. Attitude can be either positive or negative and both types can change the way you think, feel and act.
ITB World Travel Trends Report 2008/2009
This ITB World Travel Trends Report, which was once again commissioned by ITB Berlin from IPK International, organisers of the 16th annual World Travel Monitor Forum, tracks trends in outbound travel demand for the first eight to nine months of 2008, with estimates for the full 12 months of the year and preliminary forecasts for 2009.
Let's Face It - The Economy Sucks - By Dr. Rick Johnson
Leadership is brutally tested by economic challenge. If you aren't prepared, if you have no plan, things can become extremely difficult. Planning carefully prevents knee jerk decisions. The point is this, if you haven't done any planning beyond what you are going to do for lunch - Now is the time to start.
Significant Restructuring Predicted for Travel Industry in 2009
Reduced valuations, limited access to capital and low demand to drive consolidation across all industry segments.
Guide - The Top 10 Online Brand Protection Strategies for 2011
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The Sky Isn't Falling - By Dr. Rick Johnson
Many of you may assume that due to the current economic crisis business is going to be in the tank for a long time. Well, there may be some segments of business that take much longer to recover than most but I still believe in our free enterprise system. I also believe that the market itself will make the corrections necessary whether the government intervenes with massive spending or not.
The Service Factor during Economic Turbulence - By Dr. Rick Johnson
The primary focus of your company's operations should always be on having uniformly excellent customer service. However, service excellence is mandatory during turbulent economic times.
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