Hospitality leader and technology innovator Hyatt Hotels adds HeadsUp FD to another two of its Regency properties.
This week when Hyatt Regency San Francisco Airportand Hyatt Regency Chicago purchased HeadsUp FD for their front desk IT environments (Chicago also added it to concierge and PBX departments), it marked the next two in the current phase of properties which includes Grand Hyatt New York, Hyatt Regency Mexico City, Hyatt Regency Trinidad, Hyatt Regency Waikiki, Hyatt Regency Indianapolis and several others who have already added the proximity badge PC access solution to their front desk environment.
HeadsUp FD is a computer access solution which uses proximity badges and RFID (radio frequency identification) readers to securely access a computer without manually typing a user name or password.
One of the top ten airport hotels in the country*, business travelers and conventioneers staying at Hyatt Regency San Francisco Airport will certainly appreciate the convenience and reliability that HeadsUp FD offers. Further, the Hotel’s location as the gateway to Silicon Valley is perfectly suited to extend cutting-edge services for today’s traveler.
"It has dramatically increased user satisfaction, helping promote widespread compliance of security regulations, which in turn helps our customers meet PCI compliance."“We are honored to have HeadsUp FD at Hyatt, our long standing customer and leader in the hospitality industry. Hyatt is a trend setter and innovator when it comes to technology.” said Neal Berz, President and Chief Executive Officer of MIS Computer. "Our HeadsUp FD solution enables hotels to enhance the quality of guest service giving front desk agents more heads up time with their guests, improve agent satisfaction and workflow efficiencies, and facilitate agent compliance with security and privacy regulations such as PCI. Our customers also report that it helps them decrease security risks associated with 'piggy-backing' (two agents sharing the same computer session). HeadsUp FD replaces the need to manually log in and log out multiple times per day with an easier and more convenient, secure tap of the badge for quick access to their own unique user session."
As reported by Hotel Management Magazine, Hyatt Regency Chicago, the largest property Hyatt operates worldwide, is preparing to unveil its $168M renovation this month, and HeadsUp FD will be among the technologies deployed in what is being called a “technology-driven oasis”.
"We couldn’t be more pleased that Hyatt Regency Chicago, right here in our home city, is implementing HeadsUp FD as part of their fabulous renovation. Our HeadsUp FD sign on solution frees up front desk agents and other users of shared computers to spend more time interacting personally with guests and less time interacting with their computers," said Peggy Clark, VP of Sales and Marketing at MIS Computer. "It handles the authentication, login, and logout and gives the users secure, immediate access to their own unique session with the quick tap of their proximity badge."
Clark continued, "It has dramatically increased user satisfaction, helping promote widespread compliance of security regulations, which in turn helps our customers meet PCI compliance."
The HeadsUp FD solution was born out of the healthcare industry as a sign-on solution for doctors and nurses accessing an EHR (electronic health record) system. HeadsUp FD was officially launched by MIS Computer in 2012 and is currently available worldwide.
About Hyatt Regency San Francisco Airport
Featuring 789 recently renovated guestrooms, the Best in Class Hyatt Regency San Francisco Airport - Burlingame is recognized as one of the Top Ten properties in the Skytrax “Best Airport Hotel Awards 2011.” It is the largest convention airport hotel in Northern California. Just 2 miles from San Francisco International Airport, the full-service hotel offers complimentary, 24-hour airport shuttle service and a local trolley to downtown Burlingame’s restaurant and shopping district. As the sixth largest hotel in the Bay Area, the hotel can easily accommodate groups up to 1,200 with 53,000 square feet of flexible function space, including a lush 7-story atrium. The property also features a heated outdoor pool, a complimentary Hyatt Stay Fit Gym, Knuckles Historical Sports Bar and is just minutes from bay front jogging and bicycling paths, numerous beaches and golf courses. A pet-friendly property, Hyatt Regency San Francisco Airport-Burlingame features all the comforts of home as well as Hyatt’s high-quality branded services, amenities, recreational facilities and food and beverage options. For more information:http://sanfranciscoairport.hyatt.com or (650) 347-1234.
About Hyatt Regency Chicago
Hyatt Regency Chicago, the largest Hyatt property in the world, features 2,019 guest rooms, 228,000 square feet of meeting and event space and five restaurants and lounges. The hotel is located at 151 East Wacker Drive in the heart of downtown. Hyatt Regency Chicago borders the Magnificent Mile and is only blocks away from Chicago’s premier theatre, cultural, shopping, and dining districts. For reservations, visit http://www.chicagoregency.hyatt.com, Facebook.com/HyattRegencyChicago or on Twitter @hyattchicago.
About MIS Computer/HeadsUp FD
Founded in 1982, MIS Computer is a global reseller of software, hardware and networking equipment, delivering innovative technical solutions and support for the hospitality industry, gaming, healthcare, education and other corporate accounts. For more information on HeadsUp FD’s proven security compliance and workflow solution, visit: http://www.headsupfd.com
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